WhatsApp order management (built for wholesalers)
Convord turns free-text WhatsApp orders into operational records: lines, customer, amounts, and statuses live in one order. The goal is not “another chat app” but the order backbone of wholesale.
Who is it for?
Food, hardware, beverage, retail supply, distributors, and similar B2B wholesale businesses where most orders arrive on WhatsApp. Customers send a list; you stay aligned between warehouse and receivables the same day.
What changes in daily work?
Orders move from personal chat into a repeatable process.
Repeated wording differences (units, product variants) attach to the catalog through matching and aliases.
Work shifts from arguing over who wrote what to clear handoffs.
What to expect with Convord
Line matching, stock movements, receivables, and supported e-document integrations run in one ecosystem. Exact features depend on your plan; this page explains the operating model.
Typical flow
Most customers follow the same pattern:
- Customer writes products and quantities on WhatsApp.
- A draft order is created and lines are matched to the catalog.
- Warehouse/shipping proceeds; receivables and invoicing follow your policy.