WhatsApp ordering for food wholesalers
Food mixes many SKUs, frequent repeats, and unit noise (case, crate, kg). Keep customer habits; add internal discipline.
What matters here
Short shelf-life pressure
Same product, different brand wording
Picking the wrong code at dispatch
How Convord helps
Catalog + aliases + line matching turn “whatever they type” into something maintainable. Stock and receivables matter even more with multiple branches.
Pilot suggestion
Start with your top ~200 SKUs and ~30 busiest customers; widen the catalog after match quality stabilizes.
Example day
- Morning message burst
- Line matching and pick list creation
- Evening stock + receivables check